We are currently experiencing high volume. We appreciate your patience.
Enter your search term here...
Back to PBS Help Home Page
What is PBS Passport?
Does PBS Passport cost anything?
Getting Started with PBS Passport
How to Reset Your Access for Your Passport Benefit
I already contribute to my local station. Can I view PBS Passport content?
View all (20)
What does the Passport activation process look like?
How do I know if my Passport member benefit is activated?
Do I have to activate Passport in order to watch PBS videos?
I believe I am already a member. How can I check?
Contact Your Local PBS Station & Passport Activation Help
How can I tell which are PBS Passport videos?
How do I search for a video?
Can I search for Passport videos only?
What shows are available with PBS Passport?
Can I access Passport content on all devices and platforms?
How do I sign in to Passport?
How do I log into my Passport account on my Apple TV?
How do I log into my Passport account on my Amazon Fire TV, Amazon Fire Stick, or Android Smart TV?
View all (7)
The PBS Passport activation code was not in the email I received.
How to reset your access for your Passport benefit
I made a donation but did not receive an email with an activation code.
Why does it say this video is only available to members with Passport even though I'm signed in?
I can’t find my favorite PBS show in PBS Passport. Why not?
View all (12)
Cancelation and Management
How do I cancel my Passport membership benefit?
How do I update my membership or billing information?
Can't find what you're looking for?
Let us help you!
Submit a Ticket