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Troubleshooting
The PBS Passport activation code was not in the email I received.
I made a donation but did not receive an email with an activation code.
I can’t find my favorite PBS show in PBS Passport. Why not?
Why can't I find more full episodes?
I can't find my activation code. Help!
I click the activation link and see a message saying I'm already activated. What do I do now?
When I activate I get, "The Activation Code you entered has already been used. Please Sign In or contact support."
Why does it say this video is only available to members with Passport even though I'm signed in?
I changed my login information and now I cannot activate Passport on Roku or Apple TV
What do I do if my Passport says it's expired?
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