COVID-19 Response: The PBS Support team is now working from home due to the ongoing COVID-19 situation. Due to the higher volume of responses we are receiving, wait times may be longer. Click here to learn more and thank you for your patience!

Samsung TV App: We are aware of technical issues on the PBS app on 2017 Samsung TV models, and are currently working to resolve these errors. Click here to learn more

I believe I am already a member. How can I check?

To see if your PBS Passport membership has been activated, please see our instructions for using the Passport Lookup Tool.

Be sure to use the same email address you used when you signed up for PBS Passport. If your email address is linked to a PBS station membership or benefit, you will receive an email with information about your Passport benefit.

If you do not receive an email, the email address you have entered into the lookup tool is not linked to a membership or benefit. Please try submitting an alternative email address into the lookup tool, or contact your PBS station to inquire about your membership and benefit.

For security reasons, only your local PBS station can provide the full information on your membership and billing.