If you experience any Roku trouble, please be sure to update your Roku to version 5.8.4, please click here for more information.

How do I know if my Passport member benefit is activated?


To confirm you have activated your Passport account, go to PBS.org and sign in using the same email address and password you used when you activate Passport. To ensure you see all local Passport content, be sure you have selected your local station. Learn how to select a station.

If Passport is activated properly, you will see a small blue and white compass rose symbol by the initial of your first name in the upper right portion of the screen. When you search through the site, any video bearing that same blue and white compass rose symbol are Passport videos.

If you do not see the blue Passport icon next to your name, you have not completed the activation process or you have not signed in with the same email address you used when you activated your Passport member benefit. Try signing in with any other accounts you may have, or use our Passport Lookup Tool to learn more.


If you are viewing Passport on a streaming device such as Roku, Apple TV, or Amazon Fire TV, please follow the instructions below. If you do NOT have a streaming device, you are done and can now watch Passport shows.