If you did not receive an activation code or activation link via an email, please contact your local station.
Be aware that you may be already activated. To confirm that you have activated your Passport account, go to PBS.org and sign in to the site with the same email address you used when you activated your account. If Passport is activated, you will see a small blue and white compass rose symbol next to your initial in the upper right corner of the website. As you search or browse the site, any video bearing that same blue and white compass rose symbol is a designated Passport video.
If you do not see the blue Passport icon (
) next to your initial, you have not completed the activation process or you have not signed in with the same email address you used when you activated your Passport member benefit. You can use the Passport Lookup Tool to see determine which account you used when you activated your Passport.