We are currently short-staffed and at high call/ticket volume. We are responding as quickly as possible to assist you and apologize for possible delays.

Is there a fee to download and use the PBS KIDS Video app?

The PBS KIDS Video app is free to download and use. You will not be prompted to purchase the app or PBS KIDS videos when using the app.

If you believe you are being charged for the PBS KIDS Video app, you may be using another app or service, such as purchasable content via Apple or Amazon. We recommend checking your billing statements to confirm where your payment was sent and following up with that third party's support site.