COVID-19 Response: The PBS Support team is now working from home due to the ongoing COVID-19 situation. Due to the higher volume of responses we are receiving, wait times may be longer. Click here to learn more and thank you for your patience!

Samsung TV App: We are aware of technical issues on the PBS app on 2017 Samsung TV models, and are currently working to resolve these errors. Click here to learn more

My account was blocked after too many failed login attempts. How can I unlock it?

If you've attempted to sign in to your PBS account, but have entered the incorrect password too many times, your account will become locked from further login attempts for the next hour. This is a security measure to prevent someone else from accessing your account. 

To unlock your account, please reset the personal password for your PBS account by selecting the "Forgot your password?" option above the "Sign In" button.