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How do I play a video?
I want to change the station to which I'm currently localized. How do I do that?
How to resume videos you have previously viewed.
What are the system requirements to view PBS Video content?
How to watch Ken Burns's Country Music documentary
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What is the benefit of creating an account?
I need to reset my PBS Account password. What can I do?
What is My List?
How do I sign out of the PBS.org website?
My account was blocked after too many failed login attempts. How can I unlock it?
Issues with Video
The video I am trying to watch doesn't expire until much later, why am I getting a message that it's unavailable?
I am getting the message "This video is unavailable in your area." Why?
The video I'm watching is stalling or has choppy video playback.
The video I'm watching is only streaming audio, there is no video.
I am getting an error message saying that I'm outside the United States. Why?
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How do I search for a video?
I am searching for a video but I am unable to find it on the PBS website or app.
I want to watch a PBS program that was broadcast but is not yet available online. What are my options?
Why are there missing episodes online of popular British programs?
There is a video on PBS.org but it is not available on PBS LearningMedia. Why?
Closed Captioning Quality Certification
The video I'm watching does not have an option for closed captions. What can I do?
The closed captions are not in sync with the audio
How do I enable captioning on PBS Video Player streaming videos?
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