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I am getting an error message saying that I'm outside the United States. Why?

Most of our content producers require that we make their content available to residents of the United States only. For content distributed via the internet, available on our site or PBS Video app, we need to rely upon IP addresses in order to verify the location of viewers. You can find your IP address by going to the following website: https://www.maxmind.com/en/locate-my-ip-address 

Your IP address will be on the left-hand side of the table under the "IP Address" heading (example: 149.40.930.10). 

Once you've found your IP address, please submit a ticket and we will look into it for you. Please be sure to explain the issue in the ticket and include your IP address.