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If your Roku remote skips or moves on its own, this issue is due to a recent Roku update. Please restart your device. If the issue continues, please contact Roku support directly at support.roku.com

Why is the background music in the show I am watching so loud?

Some audio problems are the result of a difficulty or error that occurred during the show's production. A poor balance between background music and dialogue is usually related to production rather than transmission problems.

You can try switching from stereo to mono whenever there is such a problem, or switch off the "surround sound" or "enhanced" feature on your television. These steps tend to assist in counteracting the audio problem.