We're currently looking into login errors on the Apple PBS App.

To make changes to your membership and billing, please click here for more information.

A narrator is describing everything that happens on the shows I am watching. How do I make it stop?

For Televised Broadcasts

You may be hearing the Descriptive Video Service (DVS) option made available to audiences who are blind or visually impaired. You can turn this feature off and on fairly easily.

Most newer-model TVs with stereophonic sound systems are able to receive a Second Audio Program (SAP) which provides enriched verbal descriptions of what is heard and seen on a TV's primary audio and video channels. Most TVs and VCRs require you to select the SAP channel in order to receive and record DVS. The selector is usually labeled SAP, MTS, Audio 2, or Audio B on your TV panel, remote-control device, or on-screen menu. Un-selecting the SAP channel should eliminate the DVS option.

If you're not able to un-select the SAP channel, review your TV manual or contact a TV vendor who can guide you through the process. Like closed captioning, DVS was also pioneered by PBS to ensure the widest possible audience is served.


For Online Streaming on PBS and PBS KIDS

PBS.org, PBSKIDS.org, and some of our apps offer an option for DVS on select videos. To learn more about using this option while streaming our videos, please visit our help page linked here.