The following are some examples of error messages you might receive while trying to view content on pbskids.org.
404 Error - Whoops! Page
If you see a message like "Whoops! We can't seem to find that page", this probably means that the page you are trying to view no longer exists on the website or that the page content has moved to another URL. You can click one of the three buttons on the page to be taken to the PBS KIDS homepage, Games page, or Videos page to explore the currently available content.
500 Internal Server Error
If you see a message like "500 Server Error or "The page could not be displayed", this probably means that there was a problem with the PBS KIDS web servers. Sometimes there are so many people visiting the site that the computers that run PBS KIDS start having problems. If the problem happens just once, it will probably be fixed in a few minutes—you should come back to the page a little later and try to see it again. If you try to visit the same page the next day and still see this kind of error, please let us know.
None of these messages matches my error
There are many other possible error messages that browsers can display. For more information on the error you are receiving you can visit the support site for your browser.
If you are not seeing an error message but still having trouble viewing content on the website, your browser or operating system might need to be updated. Learn more about the recommended system requirements on this page.