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How do I log into my Passport account on my Apple TV?

Once you have activated your PBS Passport membership benefit, the PBS Video app on your supported streaming device will update automatically to provide access to Passport videos on the app as long as you are signed in with the same account you linked to your benefit during activation. 

If you are signed in with a different account on the PBS Video app on your Apple TV, you can follow the steps below to switch accounts on the app.

Apple TV 4 and newer models (released in 2015 and on)

At the bottom of the app's left-hand menu, select Profile.

At the bottom of the settings menu, there is an option to Change Account > Log Out (if you have an Apple TV 4) or Deactivate (if you have an Apple TV 2/3). Select this option on your Apple TV and confirm.

A screen indicating the app needs to be activated appears. Select Activate Now.

Activation instructions are displayed on the screen along with a 7-character activation code.

For more help with activating the app, please see our help page here.

Apple TV 2/3 models (released in 2010-2014)

On older Apple TV models, the Settings option can be found at the top of the app.

For older Apple TV models, select the Deactivate option located at the bottom of the screen.

A screen indicating the app needs to be activated appears. Select Activate your Apple TV.

Activation instructions are displayed on the screen along with a 7-character activation code.

Go to your computer and open a browser such as Chrome, Firefox, or Safari. Visit the website pbs.org/activate and enter your activation code to activate the app.

For more help with activating the app, please see our help page here.