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Troubleshooting
Troubleshooting for Roku
I followed all the steps to activate Passport, but when I go back it says I don't have Passport. Why?
When I try to play a video on my Roku device, the PBS channel shuts down and I'm returned to the Roku home screen.
I am getting a "Video not available" message when playing a video
Why am I seeing a "content disabled" message when I use an HDMI cord to watch videos on my TV?
Videos are not being saved to my Viewing History on Roku.
Roku 4 Models No Longer Supported
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