We are aware of loading and video playback issues occurring on PBS.org and the PBS app at this time and are investigating.

Why am I seeing a "content disabled" message when I use an HDMI cord to watch videos on my TV?

The content disabled message usually indicates a problem with the HDMI cord connecting the Roku to the television. 

You can troubleshoot this in a few ways:

  1. Unplug the HDMI cord from the TV and the Roku box. When plugging it back in, make sure that the cord is plugged in tightly in both ports.
  2. Try a different HDMI input on the TV.
  3. Use a different HDMI cable.


If you are still receiving this error message, Roku offers suggestions to correct this issue on their site.