If you cannot open the PBS app on your Roku 4, please click here for more information.

To make changes to your membership and billing, please click here for more information.

Why am I seeing a "content disabled" message when I use an HDMI cord to watch videos on my TV?

The content disabled message usually indicates a problem with the HDMI cord connecting the Roku to the television. 

You can troubleshoot this in a few ways:

  1. Unplug the HDMI cord from the TV and the Roku box. When plugging it back in, make sure that the cord is plugged in tightly in both ports.
  2. Try a different HDMI input on the TV.
  3. Use a different HDMI cable.


If you are still receiving this error message, Roku offers suggestions to correct this issue on their site.