What if I have a concern with closed captioning on the online PBS KIDS video player(s) or PBS KIDS Video app?

For closed captioning feedback, please contact:

    Shannon Burnham
    Director, Content Processing  & Operations
    PBS Technology & Operations
    1225 S. Clark Street
    Arlington, VA 22202
    Tel: 703-739-5481
    Fax: 703-739-5777
    Email: closedcaptioning@pbs.org

Please make sure your feedback includes all of the information required by the Federal Communications Commission. If you do not include this information, we will ask you to provide the missing information:

1. Your name, postal address, and other contact information, such as telephone number or e-mail address;
2. The name, postal address, website, or e-mail address of the video programming distributor and/or video programming owner against which a complaint is made, and information sufficient to identify the particular video programming involved (i.e. Show title and the name of the video clip);
3. Information sufficient to identify the software or device used to view the program;
4. The date and time of the incident, and a statement of the facts sufficient to show that the video programming distributor and/or video programming owner has violated the requirements;
5. The specific relief sought; and
6. The preferred format or method of response to the feedback.