***Keep in mind that some videos do not contain closed captions***
- Find the video you want to watch.
- Click Watch now.
- While the video is playing, hit the Star button on remote.
- Turn Captions mode to <On> and press Close or press the star button again to return to the video.
Still experiencing issues?
If you still cannot turn on closed captions, press the star button on your remote (looks like a large * or asterisk) while you're watching a video to bring up a menu for captions. Turn captions to "On" and selecting "OK" and you will be directed back to your video. The video should begin playing with closed captions. This has to be repeated for every video.