One possibility is that you have installed AdBlock (including AdBlock Plus and AdBlock Pro) on your computer. PBS videos will not play if you are blocking the ads. To fix this, you can:

  • turn off AdBlock 
  • exclude PBS.org pages from being affected by AdBlock

 

How to fix it

  • To turn off AdBlock click the menu in the upper right side of the page and click Pause AdBlock (1).
  • To exclude pages on PBS.org click the menu in the upper right side and click either Don't run on this page or Don't run on pages on this domain (2).


Figure 1


Related topics:

What is PBS Passport?

Does Passport cost anything?

I think I am a member. How do I check?

I made a donation but have not received an activation code.

I can't find my activation code, help!

Is PBS Passport available outside the U.S.?

How do I know if my Passport member benefit is activated?

How can I tell which are Passport videos?

Can I search for Passport videos only?

Which devices can I use to view Passport content?

Is PBS Passport to be used on my computer or TV?

What shows are available with PBS Passport?

If I do not have PBS Passport, will I still be able to watch programs on PBS.org and my station's site for free?

I am a member of my local station, making an annual contribution for many years. Do I need to make an additional contribution in order to receive the PBS Passport member benefit?

Does Passport work with Chromecast?

Can I stream Passport content on my Apple TV?

What happened to XBox?

How do I cancel my Passport member benefit?