Check your internet connection. A broadband connection with at least 500 Kbps is required for the best viewing experience. If your connection is not strong, you might encounter choppy playback. 


To work around this, you can call your internet provider and upgrade your internet speed.


Related topics:

I am getting a message that a video is unavailable in my area. Why?

I want to watch a PBS program that was broadcast but is not yet available online. What are my options?

Where can I find the transcript for a particular story or program?

What is the benefit of creating an account?

What are the system requirements to view PBS Video content?

What is the Watchlist?

Do I need to be signed in to use the Watchlist?

Are videos ever removed from my Watchlist without my knowledge?

Is there a limit to how many videos I can save to my Watchlist?

Learn how to create an account