COVID-19 Response: The PBS Support team is now working from home due to the ongoing COVID-19 situation. Due to the higher volume of responses we are receiving, wait times may be longer. Click here to learn more and thank you for your patience!

Samsung TV App: We are aware of technical issues on the PBS app on 2017 Samsung TV models, and are currently working to resolve these errors. Click here to learn more

How to turn on closed captioning on Samsung TV.

To access closed captioning on the PBS Video app on Samsung TV, follow the instructions below:

  1. Begin playing a video within the PBS Video app.
  2. On your Samsung TV remote, press the Up Arrow button to bring up the video player. Press the Up Arrow button again to highlight the CC option in the top right corner of the screen.
  3. On your remote, press the select button to confirm the CC option. The CC option will turn from white to blue to indicate it has been selected.
  4. Closed captioning will appear on the video as it is playing.


To turn off closed captioning on a video, repeat the steps above. The CC option will turn from blue to white to indicate it has been deselected.