The PBS Video App does not require a fee to download or activate, and our agents will not ask for your billing information to activate the app. Click here to visit pbs.org/activate to activate your PBS Video App.

I'm getting an error message saying the source file not available.

This message usually means there is currently no streaming file for this video that is compatible with your phone / operating system. 

We've recently noticed this error sometimes occurring with our videos when users are using the Safari browser. We are currently investigating the issue and will have this fixed as soon as we can. Until then, we recommend using an alternate web browser to watch the videos, such as Google Chrome or Firefox.