How do I activate Passport on my Roku device?

If you are looking for the PBS website to activate your streaming device, please enter http://www.pbs.org/activate into your web browser's address bar or click this link.

To activate Passport on your Roku device, watch the following video or the detailed steps below:

  • Open the PBS channel on your Roku device (Figure 1).
Figure 1

roku-activate-home-small.jpg


  • In the top navigation menu, click Settings (Figure 2).

Figure 2

  • At the bottom of In the settings menu, click Deactivate Device. The screen will not change (Figure 3).
Figure 3

  • Confirm that you want to deactivate the device and you will return to the PBS app home screen.
  • Click the blue Activate button in the upper left corner of the screen (Figure 4).
Figure 4

  • You will see a new screen saying the channel needs to be activated. 
  • Activation instructions appear on the screen along with a 7-character activation code (Figure 5).
Figure 5
  • Go to your computer and open a browser such as Chrome, Firefox, or Safari. IF YOU HAVE DONE THIS STEP AND IT'S STILL NOT SUCCESSFUL, PLEASE OPEN A PRIVATE OR INCOGNITO BROWSER WINDOW AND COMPLETE THE FOLLOWING STEPS.
  • In the address bar, type  http://pbs.org/activate .  
  • Enter the seven-character activation code in the textbox provided.  This is NOT your Passport activation code.
  • Click Continue (Figure 6).
Figure 6

  • You are taken to a new page asking you to sign in with a Google, Facebook, or PBS account (Figure 7). 
  • Choose the same account you used when you activated Passport . If you sign in with a different email address, you will not be signed in with your Passport account and will be unable to watch Passport videos.

Figure 7

  • After signing in, your Roku device has been activated. Return to your Roku screen to begin watching Passport videos (Figure 8). 
Figure 8