An update was made to the PBS Video app on Amazon Fire TV and Amazon Fire TV Stick requiring users to reactivate their PBS Video app. Click here to activate.

How do I change the email address associated with my Passport member benefit?

If you need to change the email address that is connected to your Passport account, please go to this link: https://account.pbs.org/accounts/register/ and create an account using your new email address. After you have done that, please contact your local station and notify them of your new account details. 


Membership information is retained on a local level so your local station can set up your account using your new information.


If you are still having trouble, email support.