If you do not remember your password, please click the following link to reset it:
You will be sent an email to the address you specify. When you get the email, follow the steps to reset your password. It will ask you to follow a link in the email, enter a new password and confirm that new password, and save. You will then see your User Profile and you can go to http://www.pbs.org for access with your new password.
If you are still having trouble, email support.