FAQ

I keep getting an error message when I view Passport content on my Safari browser
<div dir="ltr"> <div> <div> <div> <p dir="ltr">We're aware of a recent error message<span style=...
Tue, 28 Jun, 2016 at 1:51 PM
How do I cancel my Passport member benefit?
<div dir="ltr"><div> <p dir="ltr">Passport is a membership provided by your local station. For security purposes, only ...
Wed, 11 Oct, 2017 at 10:15 AM
How do I sign out of the PBS.org website?
<div dir="ltr"> <div> <div> <div> <p dir="ltr" style="font-family: 'Helvetica Neue', Helveti...
Tue, 28 Jun, 2016 at 1:52 PM
Can I view Passport shows on my Smart TV?
<div dir="ltr"><div dir="ltr"><div dir="ltr"><div> <p style="font-family: 'Helvetica Neue&...
Mon, 11 Sep, 2017 at 3:36 PM
Why am I being asked to donate to a station that is not my preferred station?
<div dir="ltr"> <div dir="ltr"> <div dir="ltr"> <p>Your preferred station likely does not offer the P...
Tue, 28 Jun, 2016 at 1:53 PM
How do I get Passport access on my iPad in addition to my laptop or desktop?
<div dir="ltr"> <div dir="ltr"> <p>If you are using the PBS Video app for iPad, you can sign in to your Passport accou...
Fri, 1 Jul, 2016 at 11:15 AM
Do memberships transfer from station to station?
<div dir="ltr"> <div dir="ltr"> <p>Memberships do not carry over from station to station, except for some stations who...
Tue, 12 Jul, 2016 at 2:01 PM
I've been donating to my local station, why am I not signed up for Passport?
<div dir="ltr"> <p><span style="line-height: 16.8999996185303px; background-color: rgb(250, 250, 250);">Passport is not...
Tue, 9 Aug, 2016 at 10:36 AM
If I donate to my local public radio station, can I get Passport?
<div dir="ltr"> <p>Generally speaking, no. Passport is a membership benefit provided by your local public <b>television </b>...
Thu, 25 Aug, 2016 at 2:27 PM
How long after I donate should I expect to receive my Passport activation code?
<div dir="ltr"> <div dir="ltr"> <p>After you make a donation to your local station, your activation code will be sent ...
Fri, 26 Aug, 2016 at 10:30 AM